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HubSpot

How to Replicate Actions for New Contacts Using Command History

How to Replicate Actions for New Contacts Using Command History

How to Replicate Actions for New Contacts Using Command History

This is a powerful time-saver when you need to perform the same set of tasks, like creating a deal and adding follow-ups for multiple people in HubSpot.

This is a powerful time-saver when you need to perform the same set of tasks, like creating a deal and adding follow-ups for multiple people in HubSpot.

George Levin

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You will need to have recently performed the actions you wish to replicate.

  1. After completing a series of actions for an initial contact (e.g., creating a contact, creating a deal, and adding a task), type the command do the same for [New Contact Name] in the message field. Replace [New Contact Name] with the full name of the new person.


The chat interface showing the typed command "do the same for Ann Smith" in the message input field.


  1. Send the message. The system uses its memory of your previous commands to perform the exact same set of actions for the new contact you specified.


The chat history showing the bot's confirmation that it has created a new contact, a new deal, and a new task for Ann Smith.


  1. Navigate to your CRM to verify that the new records and activities have been created correctly. The new contact and deal will appear with the same associated tasks and field updates as the original.


The deal view for Ann Smith, showing an upcoming task to "Send Ann our meeting recap" and the Conference field set to "Inbound 2023".

Summary

This article explains how to leverage the command history to efficiently replicate complex actions. By using the 'do the same for' command, you can instantly apply a recent sequence of operations to new contacts, significantly reducing repetitive data entry and ensuring consistency across your CRM records.